FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions 3

We started Flying Fingers Transcripts in 2000.

We offer many types of transcription services for our clients and each are priced accordingly. Our basic budget transcription service starts at $1.50 per minute, and moves up from there depending on a number of factors. Our rates differ for Q&A, multi-speakers, and other more detailed recordings. We are competitive with other transcription services and can offer package and continuous project discount rates.  Deliverable services are varied and range from CCSL-CDSL, as broadcast scripts, interstitial clip reels, and B-Roll. It’s always best to call or email us with your project so we can offer you the best rate available. Complete our rate request form and we will get right back with you. 

Our team works 24/7 including weekends. Our office hours for scheduling work is Monday – Friday, 9am – 5pm. Give us a call or email.

Yes! New clients receive 10% discount off their first order with us. Referrals get extra love too with 10% off their next order. Large or continuous projects, we will work with you to offer the best rate possible.

Our name says it all. Our standard regular transcription turnaround is 24-48 hours, depending on the amount of files sent to us and our workload at the time. We will always give you an estimated time of arrival. Deliverable services can range from 3-5 days for basic scripts to 2-weeks for CCSL-CDSL and 5-7 days for script services. If you need it super fast, we offer rush services for extra speedy delivery.

We accept all audio and video digital formats.

Gone are the days of messenger services bringing us bags of VHS and audio cassettes. Although we loved those days, digital has streamlined the way we work and how our clients expect assets to be delivered. One of the best ways to share your digital media with us is through large file transfer protocols like DropBox, WeTransfer, Vimeo, and You Tube, to name a few, and for extra added security we can download from your server. 

First and foremost we will need a digital copy of your audio or video recording. If you need time code, we can work with burned-in-time code or create a digital counter timestamp. For CCSL-CDSL and all deliverable services, we will need a digital copy with burned-in-time code (preferably white in a black box, not covering any graphics on screen), original script as reference, ending credit crawl in a doc or excel file, lyrics to music used in the film, and any other documentation that might be helpful in creating the script.     

We accept payments in the form of check, bank transfers and Paypal (credit & deibt). Please reach out if you would like to pay another way not listed.

The project request form is the best place to get started. If you would like to be put on Net 30 billing, we will need a completed credit application.

First of all, we are super proud of what we do, and our clients have always depended on us to provide them with complete and accurate transcriptions of their recording. How we differ from an AI-app-based service is, foremost, we listen to our customer’s needs. There’s always someone ready to speak with you firsthand about your project when you call our office. Our transcribers are live humans who are active listeners and skilled in creating scripts that are grammatically correct and accurate. AI-app-based services may save you money, or they may not, it just depends on the quality and accuracy you desire. If you need to go back over the AI-transcript, this can be time-consuming and costly in the long-run. Of course, we think there’s no better way to go than to have a real person, with real life experience, transcribe your material.

We have a contractual NDA agreement with our transcription partners; however, we are always happy to sign an NDA for your project. With over 20 years in the business we have transcribed sensitive and confidential material with no issues.

Our transcription partner team is vested in the company, and most have been with us for well over 10-years. They are all skilled transcriptionists who take pride in their work and love what they do. You will be amazed at our accuracy and detail.

Call ahead and we will arrange special weekend or rush services for you.

We do not recommend bringing us your physical media, like hard drives, thumb drives, etc., but rather send a low res digital copy to us. If this is not possible, we will be happy to discuss other options.

We have been producing scripts such as CCSL-CDSL-ABS-CDL for our clients for over 20-years. Our scripts are industry standard and comply with deliverable requirements.  Our deliverable specialists are talented individuals who have completed thousands of scripts. We offer our services for feature films & documentaries and TV shows.  Come to us for your deliverable needs; we are the best.

Yes, of course we can. We will produce a script from your written or typed manuscript, TV or film script, in the industry’s leading software, Final Draft.  Rates depend on how your content is supplied to us.

Of course. We guarantee you will be 100% satisfied. If you’re not satisfied for any reason, we will re-do your project until you are.